Frequently Asked Questions
Yes, urgent care for patients with loose or broken restorations/fillings, excessive bleeding, swelling, oral infection and/or trauma is provided with no appointment necessary.
Patients requiring urgent care should visit Suite 207 on the 2nd floor of the Schwartz building, located at 345 East 24th Street (corner of First Avenue).
Every effort is made to see all patients presenting for urgent care in a timely manner. Due to the unpredictability of the nature of urgent care, however, some patients may not be treated at the NYU College of Dentistry but will be referred to our affiliate, Bellevue Hospital, for treatment. Bellevue Hospital Center is located at 462 First Avenue, New York, NY 10010.
Emergency care is available in the mornings for patients arriving between 8:30 am and 11:00 am. For afternoon and evening emergency care, patients must arrive between 2:00 pm and 6:00 pm. There is no evening emergency care on Fridays. Weekend emergency care is also available from 9:00 am to 3:00 pm.
During all other times, patients with loose or broken restorations/fillings, excessive bleeding, swelling, oral infection and/or trauma injuries should seek treatment at the nearest hospital emergency room. The closest emergency room to NYU is the Bellevue Hospital Emergency Room located at 462 1st Avenue. You can call Bellevue Hospital directly at 212-562-3015.
Please call (212) 998-9800 to schedule an appointment. Appointments for new patients are available Monday through Friday. In order to save time at your first appointment, please print out and complete the Patient Registration Form and be sure to bring the required identification to your first visit. When you arrive for your appointment, please visit our Patient Registration Area in Suite 1A on the first floor in the main lobby area. Our main entrance is located at the corner of 24th Street and First Avenue.
Because of our focus on education, we are able to offer our services at lower fees than the cost of comparable procedures at most private practices. After a treatment plan is prepared that addresses your needs and desires, the fees associated with your care will be presented and discussed. Payment for services is then due at the time each procedure is completed.
Acceptable payment methods include cash, checks (with proper identification), money orders, most credit cards and New York State Medicaid (with a valid Medicaid card). For patients requiring financial assistance, third party financing is also available.
Your initial visit must be scheduled. It will last approximately two hours and will include registration and appropriate x-rays. A second two-hour visit will be required to complete a comprehensive oral examination and inform you of our findings and diagnosis, at which time we can discuss various treatment options.
Photo identification: (if any of these identification sources do not include the patient's current address, a second form of identification is required which includes the current address (example: a utility bill).
- Driver's License
- Non-driver's ID (issued by the Dept. of Motor Vehicles)
- Medicaid card with photo
- School or employer ID
Non-photo identification: (if the patient does not have a photo ID, then two forms of ID must be presented):
- Medicaid card without photo
- Insurance card
- Credit card
- Utility or rent bill
- Library card.
Appointments are held in two-hour blocks and are available Monday through Thursday at 8:30 am, 10:45 am, 2:00 pm and 6:00 pm and on Fridays at 8:30 am, 10:45 am and 2pm.
NYU Dentistry trains future dentists; therefore, the person providing your treatment will be a dental student who has advanced to the patient-treatment phase of their training. All care is closely supervised by licensed, expert faculty to ensure you are getting the best care possible.
NYU Dentistry also trains general dentists to become specialists, and depending on the complexities of your condition, it is possible that these specialists may contribute to your care. The specialists in training also work under the direct supervision of expert faculty specialists.
General Clinic Hours:
- Monday - Thursday: 8:30 am - 8:00 pm (last appointment 6:00 pm)
- Friday: 8:30 am - 4:00 pm (last appointment 2:00 pm)
*As an academic dental center, NYU College of Dentistry follows an academic calendar, and is closed on some federal holidays as well as key academic dates (such as Graduation). Please see our Holiday/Closure Calendar for more information.