CE Course: Diversity, Inclusion, and Cultural Sensitivity in Dental Practice and Administration

Diversity, Inclusion, and Cultural Sensitivity

Course Description

What have we learned from the racial incidents of late and how does this affect our dental practices? Can we truly say we do not carry any prejudices, implicit bias, or convey any microaggressions? What do we really know of other cultures and what it would be like to walk in someone else’s shoes?

Oral health professionals need skills to competently overcome these possibly negative actions toward our patients and students. This course will explore some common themes with an application to clinical care and teaching. Beginning self-assessments and definitions will then guide the learner to create comprehensive plans for going forward in practice. Some role playing, case scenarios, and brainstorming sessions will help apply the concepts. All practitioners and educators are welcome as only a fully committed team will be able to overcome the dilemma facing us in practice.

Upon completion of this course, the participant will be able to:

  • Self-assess current feelings and opinions on bias, aggressive behavior, and cultural sensitivity.
  • Explore scenarios for microaggressions in the workplace.
  • Discuss how diversity differs from inclusion and how address the needs of a diverse population.
  • Explore cultures common to each practice setting and how to increase cultural sensitivity by engaging each person or patient individually.
  • Practice, through case scenarios and role playing, to apply principles for learning and teaching.

2 live CE credits

  • Consists of a 2-hour live Zoom class session, incorporating activities and discussion.


Thursday, February 10, 2022
7:00 pm-9:00 pm ET

Course fee:   $38

Refund/Cancellation Policies
Payments are non-refundable and non-transferable to any other course. However, if a course was registered in error, a refund may be granted. The refund request must be made within 24 hours of registration and emailed to Toni DePena at toni@nyu.edu. If any courses are canceled by NYU, a full refund will be given; in that case, students will not need to request a refund. Partial refunds will not be granted for any missed sessions.


Meet the Instructors

Cheryl M. Theile, EdD, RDH

This course will be taught by Dr. Cheryl Theile, NYU College of Dentistry.

Cheryl M. Theile, EdD, RDH, is Clinical Professor Emerita and Adjunct Professor at New York University College of Dentistry. Dr. Theile was Associate Dean for Allied Dental Programs and Director of Dental Hygiene until September 2019. Currently Dr. Theile teaches research methods and is a reviewer for peer-reviewed journals. Her published dissertation is on program evaluation for cultural competence, and she has taught numerous sections of the course on cultural competence for the Department of Dental Hygiene and Dental Assisting. Dr. Theile is editor with Weinberg and Segelnick for Clinical Cases in Dental Hygiene, and contributing author and editor for textbooks in periodontology and pharmacology. Dr. Theile presents and publishes nationally and internationally on research, cultural competence, advancing dental hygiene education and practice, and leadership. She promotes the role for the dental hygienist as the oral healthcare manager, coordinating oral care with other professionals for patient-centered care. Dr.Theile supports advanced education and skills for practice in numerous interprofessional settings.

New York University is designated as an approved Provider by the American Academy of Dental Hygiene, Inc. #AADHNYU (January 1, 2021 December 31, 2021). Approval does not imply acceptance by a state or provincial Board of Dentistry.


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If you have questions about our CE courses or need assistance, please contact Toni De Pena at toni@nyu.edu.